Investigating and Responding to Discrimination Charges

Learn about:

EEOC charge handling and investigation procedures
Evaluating the charge form to develop a strong response plan
Planning and conducting effective internal investigations
Drafting factual and persuasive position statements

Differences between disparate treatment and disparate impact
Managing onsite investigations and interviews
Resolving follow-up questions and information requests
Investigation closures, resolution tactics, and potential remedies

This course offers a mix of live sessions and self-paced modules over a one-week period, guiding you on how to investigate and respond to harassment, discrimination, or retaliation charges both internally and with the EEOC. Ideal for those managing fair employment compliance.

Upcoming courses

Investigating and Responding to Discrimination Charges

September 28 - October 2, 2026

Virtual

Course structure

This course is offered in Microsoft Teams virtual sessions in a single week. Participants will attend live web sessions with the facilitators, generally at 10:00 a.m. ET and 1:30 p.m. ET, Monday through Friday. Web sessions are 60 to 90 minutes long. Self-paced modules offered through CWC’s learning system may supplement the live web sessions. Participants’ daily time commitment (which includes the live web sessions and self-paced modules and activities) is about 3 to 4 hours a day.

Cost

Members: $699Non-Members: $899

Materials Provided

All participants receive resources to help reinforce concepts and skills taught in each course. CWC members gain access to even more tools, templates, checklists, and guides as part of their members-only benefits.

Required Resources

Laptops or tablets are necessary to access program content on our Learning Management System.

Certification

Many CWC courses have met HR Certification Institute’s^® (HRCI^®) criteria for recertification credit pre-approval. CWC is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP^® or SHRM-SCP^® recertification activities.

Recording Devices

Recording devices are not permitted. Please contact the CWC Membership Team in advance regarding auxiliary aids or services.