Education and Training

Responding to Charges of Employment Discrimination

Monday, September 11 - Friday, October 20, 2023

Investigating and responding to charges of discrimination, harassment, and retaliation. This is a virtual classroom course.

Event Details

Member Admission

Non-Member Admission

Monday, September 11 - Friday, October 20, 2023
8:30 AM – 5:30 PM
This is a virtual classroom course.

Note: All times are Eastern timezone.

Learn what you need to know about:

EEOC charge handling and investigation procedures

Evaluating the charge form to develop a strong response plan

Planning and conducting effective internal investigations

Drafting factual and persuasive position statements

Differences between disparate treatment and disparate impact

Managing onsite investigations and interviews

Resolving follow-up questions and information requests

Investigation closures, resolution tactics, and potential remedies


All participants receive resources to help reinforce concepts and skills taught in each course. CWC members gain access to even more tools, templates, checklists, and guides as part of their members-only benefits.

What to Bring

Laptops or tablets are required to access program content on our Learning Management System.  


Many CWC courses have met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval. CWC is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP® recertification activities. 

Recording Devices

Recording devices are not permitted. Please contact the CWC Program Team in advance regarding auxiliary aids or services.

Register Today

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