Designed for employer representatives who are responsible for managing fair employment compliance, this “online classroom” and self-paced course provides practical guidance on how to investigate and respond to a charge of unlawful harassment, discrimination, or retaliation filed with the U.S. Equal Employment Opportunity Commission (EEOC) or a state or local fair employment practices agency.
Through a combination of self-paced online modules, weekly one-hour web sessions, video clips, and online discussion forums, this program focuses on practical and proven steps for managing all phases of the charge investigation process, from initial receipt and response through final resolution or referral of the case to litigation.
Jan. 13 – Feb. 21, 2020
Sep. 8 – Oct. 16, 2020
EEOC charge handling and investigation procedures
Evaluating the charge form to develop a strong response plan
Planning and conducting effective internal investigations
Drafting factual and persuasive position statements
Differences between disparate treatment and disparate impact
Managing onsite investigations and interviews
Resolving follow-up questions and information requests
Investigation closures, resolution tactics, and potential remedies
All participants receive resources to help reinforce concepts and skills taught in each course. CWC members gain access to even more tools, templates, checklists, and guides as part of their members-only benefits.
Many CWC courses have met the HR Certification Institute’s criteria to
be pre-approved for recertification credit. CWC is also recognized by
SHRM to offer Professional Development Credits for SHRM-CPSM or SHRM-SCPSM